FAQs

Order & Payment FAQs  

How do I make payment for my online purchase?

We accept payment via all major credit cards like Visa, Mastercard and American Express.

I can't seem to place my order online. Is there any other way to place my order?

Should you encounter any difficulty with your online order, you may send an email to sales@gblpharma.com or call +65 62140353.

Can I make payment via bank transfer?

We do not accept bank transfer at the moment.

Can I arrange for self-collection?

We currently do not offer self-collection service.

Can I edit or cancel my order?

All sales are final and changing/refund of orders and/or cancellation is not allowed.

What do I do if I made a mistake with my order?

You may contact us at sales@gblpharma.com

I have yet to receive my order, what do I do?

Kindly drop us an email at sales@gblpharma.com with your receipt number, name and items you have yet receive. We will get back to you within 48 hours.