FAQs

Order & Payment FAQs  

How do I make payment for my online purchase?

We accept payment via all major credit cards like Visa, Mastercard and American Express.

I can't seem to place my order online. Is there any other way to place my order?

Should you encounter any difficulty with your online order, you may send an email to [email protected] or call +65 62140353.

Can I make payment via bank transfer?

We do not accept bank transfer at the moment.

Can I arrange for self-collection?

We currently do not offer self-collection service.

Can I edit or cancel my order?

All sales are final and changing/refund of orders and/or cancellation is not allowed.

What do I do if I made a mistake with my order?

You may contact us at [email protected]

I have yet to receive my order, what do I do?

Kindly drop us an email at [email protected] with your receipt number, name and items you have yet receive. We will get back to you within 48 hours.