Delivery timings as follows:
Monday to Friday, Delivery: 9am - 5pm

If delivery cannot be arranged at your preferred time, our staff will contact you to arrange for the next best alternative.

Subject to stock availability, orders made before mid-day (12pm) are usually dispatched within the next 3-5 working days. Delivery charges for order value of $120.00 and more will be waived. Otherwise, transport fee of $18.00 will apply.

Additional delivery charges of $50 will also apply for offshore locations (exlude Jurong Island at the moment) irrespective of order amount.

For hygiene and patient safety reasons, healthcare products are non-returnable, non-refundable, and non-exchangeable once delivered. Please ensure you have selected the correct product and size before placing your order.

Exceptions:
We will gladly replace or refund items that are incorrect, defective, damaged during delivery, or supplied in error. Please notify us at sales@gblpharma.com within 48 hours of receiving your order and provide photos for verification.

Products purchased under promotions, discounts, clearance sales, or special offers are strictly non-refundable and non-exchangeable.

GP Medline reserves the right to reject the exchange request if the original packaging / item has been opened or damaged.

All prices stated are inclusive of GST.

We accept all major credit cards such Visa, MasterCard, American Express, Shop Pay, Apple Pay and Google Pay. We also accept PayNow to UEN: 200907811E

Please screenshot of your payment and whatsapp to +65 8798 0756 with your order number and name in order to process your order. E.g #GP0369 (name_here)

Should you encounter any difficulty with your online order, you may send an email to sales@gblpharma.com or whatsapp/call +65 8798 0756 (Monday to Friday)

If you made a mistake with your order and you have yet to receive your order, you may contact us at sales@gblpharma.com within or the next working day.